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Frequently Asked Questions
Ruqya is an Islamic spiritual healing practice involving the recitation of Quranic verses and authentic supplications to seek protection, healing, and relief from various afflictions and difficulties.
Yes, self-Ruqya is actually the sunnah and what the Prophet ﷺ encouraged. However, if your affliction is so bad that you cannot recite upon yourself, you should consult a raaqi.
We offer a range of Ruqya services and products including 1-to-1 consultations, ready-to-use ruqya water and oil, and self ruqya healing programmes. All have been designed by Umm Aisha
Ruqya water and oil can be applied or consumed according to specific instructions provided with the product. Typically, they are used for drinking, bathing, or massaging onto affected areas.
There is a difference of opinion amongst scholars and raqis alike on whether ruqya water/oil can be diluted. At Al Wiqayah, we recommend looking into the matter and that customers can dilute the water/oil at their own discrepancy.
Our 1-to-1 consultations provide personalised guidance to help you select the appropriate healing program based on your specific needs and circumstances. You can also take our Ruqya diagnosis quiz for personalized recommendations.
Signs that may indicate the need for Ruqya include unexplained physical or psychological symptoms, persistent negative thoughts or feelings, unusual dreams or disturbances during sleep, and experiencing unusual events or phenomena
We offer a refund or exchange for products returned within [insert number] days of purchase, provided they are unused and in their original packaging. Please refer to our refund policy for more details.